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CAPA 13 - Emotional Intelligence & Professional Development
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CAPA 13 - Emotional Intelligence & Professional Development
Course Description
This course will provide students with a better understanding of how emotions and personality influence workplace effectiveness and the achievement of personal and organizational goals. Students will be introduced to a number of important strategies for managers, including stress management, conflict resolution, decision making, team building, and change management. Strategies for integrating continuous learning into one’s work ethic and establishing networks are emphasized, as students learn to become more effective members or their organizations and communities by applying a holistic understanding of both their relationship to their emotions as well as their relationship with others.
Upon successful completion of the course, learners will be able to:
Recognize how personality and emotional dynamics factor into decision-making processes.
Manage personal stress and conflict in the workplace and deal with difficult decisions.
Demonstrate positive personal attributes that will contribute to a team approach in the workplace.
Support people’s efforts and contributions through words and actions.
Encourage and promote a safe environment for staff to exchange and share ideas.
Develop and maintain positive networks and relationships.
Evaluate own personal and emotional performance.
Course Fees:
Members: $575 (plus applicable taxes)
Non-members: $695 (plus applicable taxes)
Order required textbook below
REGISTER NOW
Click here to register ONLINE - LOGIN REQUIRED
Click here to download PDF Registration
Required Textbook
Title
Price
Order Online
Emotional Intelligence 2.0
Publisher: TalentSmart
ISBN: 13: 9780974320625
$20.41*
Order here
*
Online price subject to change
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CAFM 13 - Aboriginal Ethics Case Study
CAFM 14 - Aboriginal Human & Fiscal Issues
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CAPA 1 - Human Resource Management
CAPA 2 - Leadership
CAPA 3 - Financial Oversight
CAPA 4 - Communication
CAPA 5 - Governance Structures & Process
CAPA 6 - Accountability & Performance Reporting
CAPA 7 - Planning & Orgranization
CAPA 8 - Values, Ethics & Professionalism
CAPA 9 - Negotiation & conflict resolution
CAPA 10 - Knowledge of Community
CAPA 11 - Critical Thinking & analysis
CAPA 12 - Knowledge of Culture & Language
CAPA 13 - Emotional Intelligence & Professional Development
CAPA 14 - Law & Legislative Awareness
CAPA 15 - Aboriginal Community Economic Development
CAPA 16 - Organizational Behaviour
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